We do
not use a shopping cart for orders. To order, you will need to get
in touch with me to discuss the item needed. We will need to agree
on:
1.
Items purchased, specifications, and modifications, if any.
2.
Shipment method, and the shipment and insurance cost.
3.
Special declaration instructions, if any.
4.
The wait time to receive the order. We make amplifiers to order, and since these
are handwired, some wait time is to be expected. We also have a lot of demand to
cater to. You also agree that the wait times are approximate, and delays can
occur due to unforeseen circumstances.
5.
Once all above are in order, payment can be made. Full payment is expected when
you order.
We now accept Credit Card
Payments (Visa and MasterCard only).
We enforce strict anti-fraud screening on
payments received. We will ship only to Billing Address only, and do not accept
Credit Card payment from certain countries. Please make sure your credit card
information is up to date. Fraudsters, don't waste your time.
If your country is one of the affected from
above policy, or if you do not have a credit card, we can also accept Bank
Transfer. Please contact us
for the details.
We use DHL Express, TNT Economy
Service and DHL Global Mail Parcel (Air Parcel) to ship our
products.
Please refer to
Shipment Table for
approximate costs.
Once an order is shipped, an
email notification will be sent to the client's email address with
shipment information.
CeriaTone guarantees our products
to be as advertised, and free of defects. Your satisfaction is our
ultimate goal.
Refunds, Warranties, and Returns are solely at
our discretion.
In case of Warranty claims or Returns, the
client will be fully responsible for all shipment charges. We require defective
parts to be sent back to us before a replacement is sent. The client will bear
the cost of shipment of the said item to us, as well as shipment cost of the
replacement from us.
In case of refunds, all relevant costs such as
shipments, and a 10% re-stocking fee, will be deducted from the paid amount.
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